Shipping Policy
At Elvano Boutique, we are committed to providing an exceptional shopping experience, including clear and transparent shipping policies. We offer free shipping on all orders.
Shipping Locations
We ship internationally. Shipping availability and delivery estimates for your region will be displayed at checkout.
Delivery Times
Below are our estimated delivery times:
- Order cut-off time: 5:00 PM GMT. Orders placed after this time will be processed the following business day.
- Order handling time: 1–2 business days (Monday to Friday)
- Transit time: 6–8 business days (Monday to Friday)
- Estimated total delivery time: 7–10 business days
Please note these are estimates and actual delivery times may vary due to carrier delays or customs processing for international orders.
Carrier Services
We partner with reliable international carriers to ensure your order arrives safely and on time. The carrier used for your order will be displayed in your shipping confirmation email.
- Royal Mail
- DPD
- Evri
Shipping Costs
- Free Shipping: All orders qualify for free shipping, with no minimum order requirement.
- For any applicable customs duties or import taxes, these are the responsibility of the recipient.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can use this number to monitor your package's progress. If you have any questions about your tracking information, contact us at support@elvanoboutique.com.
Delivery Issues
If you experience any issues with your delivery, such as delays or a lost package, please contact our customer service team immediately at support@elvanoboutique.com or call us at +44 20 4572 3845. We are here to help ensure your order arrives safely.
Contact Information
| Store Name | Elvano Boutique |
| Company Name | TOODLEGRAMS LLC |
| Company EIN | 36-5075185 |
| Warehouse Address | Unit 2, Lions Barn, Langham Ln, Colchester CO4 5HY, United Kingdom |
| Company Address | 6001 Menaul Blvd NE, Albuquerque, NM 87110, USA |
| support@elvanoboutique.com | |
| Phone | +44 20 4572 3845 |
| Customer Service Hours | Monday–Friday: 9:00 AM – 6:00 PM | Saturday & Sunday: Closed |
| Response Time | We aim to reply within 1–2 business days. |